Or call our technical support: +31852080825

Available Monday through Friday from 7AM to 3:30PM CET
Please create a ticket before calling and keep the ticket number at hand.
At the moment we are only offering support in English, so we kindly ask you to address your issue in English.
Start a new topic

Maintenance of printer 3D Creatr HS

Hi everyone,

We are near Paris in France, and we work with 2 3D printer, Creatr dual and Creatr HS. Our printer have now more than 1 ant 2 years old !

We are looking for someone or a company to do the maintenance, this is impossible to find.


Thomas Viricelle


Hi Thomas,

I'm pretty sure there is nothing you couldn't do by yourself.

Would be please to help you by phone if I'm able.



Idéatis - Pont-à-Mousson - France

What sort of problems are you encountering with the printers?

Did you try contacting leapfrog support? As Dominique said it could be something you could do yourself.

Login or Signup to post a comment

User Manual

Quick Start Guide

Print Settings

Print settings in the Creatr Software can be directly updated in under 'print'.

The latest Simplify 3D profiles can be downloaded using the following links:

Bolt - Simplify3D settings

Bolt - Sync and Mirror Profile
Bolt - PLA, ABS Flex Profile
Bolt - Flex Profile V.1.1
Bolt - PolyPropylene Profile

Bolt Pro - Simplify3D settings

Bolt Pro - V1.1 - PLA, EPLA, Hybrid, PET-G Profile
Bolt Pro - V1.1 - Flex Profile
Bolt Pro - V1.1 - ABS Nylon Profile
Bolt Pro - V1.1 - PolyPropylene Profile
Bolt Pro - V1.1 - SS(0.5mm) Carbon, Wood Profile

To use the profiles, choose File, then Import FFF Profile and be sure to select the correct profile in your process. You can also watch this video.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Request more information on the Bolt (Pro) firmware and how to update this via the Ticket System

Bolt Firmware

Download the Bolt 2.8.2 firmware here

Bolt Pro Firmware

Download the Bolt Pro 2.8.2 firmware here

Bolt (Pro) Video Library