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Won't turn on

Seems like such a simple thing, but I can not get the printer to turn on.  It's brand new out of the box, never been turned on.  I have plugged it in to various wall outlets as well as a surge protector, but still nothing.

Dear Hhill4,

I see that my colleague Aaron has already helped you out with the situation you had with the printer not turning on;

Regarding this issue could you tell me where did you buy the printer from? Directly from Leapfrog or through a reseller?

I would like to check and see where the root cause is in the process of getting the printer to you.

Thank you.

Hi! Yes, Aaron did help me resolve the issue.  My school purchased the printer from Office Depot for my class.  

Thank you!

Thank you for the information.

I am having the same problem except it was halfway through a print. How was your issue resolved?

Vanessa Gutierrez the root cause of the issue you are having is due to the fuse in the power module on your Xeed printer which failed. As explained in the ticket you opened.

If that fuse malfunctions the printer will no longer turn on.

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User Manual

Quick Start Guide

Print Settings

Print settings in the Creatr Software can be directly updated in under 'print'.

The latest Simplify 3D profiles can be downloaded using the following links:

Bolt - Simplify3D settings

Bolt - Sync and Mirror Profile
Bolt - PLA, ABS Flex Profile
Bolt - Flex Profile V.1.1
Bolt - PolyPropylene Profile

Bolt Pro - Simplify3D settings

Bolt Pro - V1.1 - PLA, EPLA, Hybrid, PET-G Profile
Bolt Pro - V1.1 - Flex Profile
Bolt Pro - V1.1 - ABS Nylon Profile
Bolt Pro - V1.1 - PolyPropylene Profile
Bolt Pro - V1.1 - SS(0.5mm) Carbon, Wood Profile

To use the profiles, choose File, then Import FFF Profile and be sure to select the correct profile in your process. You can also watch this video.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Request more information on the Bolt (Pro) firmware and how to update this via the Ticket System

Bolt Firmware

Download the Bolt 2.8.2 firmware here

Bolt Pro Firmware

Download the Bolt Pro 2.8.2 firmware here

Bolt (Pro) Video Library