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Support Center

Why am I getting no reaction on my support tickets anymore?

Normally i already have to wait more than a day to get reaction 

(which is definitely to long) but now i am already waiting more than 4 days (!) to get a answer from your support team!!


1 person has this problem

Same for me ... almost a week. Sad to have that kind of service when you buy a 4000 Euro machine.

Holiday season ?

What's the problem ?

To be honest, I've mostly seen very happy users in different forums, speaking of very fast and helpful response from Leapfrog support.  Maybe Leapfrog is growing too fast as a company ?

Regards,
Marc

 

I ordered creatr and some filaments but there is no reaction from leapfrog.. is the whole firm on a vacation or why the hell wont they answer to orders (i got money to give u) or support tickets. please dont be a shitty firm cos you got such a nice printer?

Leapfrog contacted me and i got my order on the way. Thank you very much

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User Manual

Quick Start Guide

Print Settings

Print settings in the Creatr Software can be directly updated in under 'print'.

The latest Simplify 3D profiles can be downloaded using the following links:

Bolt - Simplify3D settings

Bolt - Sync and Mirror Profile
Bolt - PLA, ABS Flex Profile
Bolt - Flex Profile V.1.1
Bolt - PolyPropylene Profile

Bolt Pro - Simplify3D settings

Bolt Pro - V1.1 - PLA, EPLA, Hybrid, PET-G Profile
Bolt Pro - V1.1 - Flex Profile
Bolt Pro - V1.1 - ABS Nylon Profile
Bolt Pro - V1.1 - PolyPropylene Profile
Bolt Pro - V1.1 - SS(0.5mm) Carbon, Wood Profile

To use the profiles, choose File, then Import FFF Profile and be sure to select the correct profile in your process. You can also watch this video.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Request more information on the Bolt (Pro) firmware and how to update this via the Ticket System

Bolt Firmware

Download the Bolt 2.8.2 firmware here

Bolt Pro Firmware

Download the Bolt Pro 2.8.2 firmware here

Bolt (Pro) Video Library