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Shipping trouble

 Combination of things:


Crate was open when I got it.  The support page for damage procedures isn't working, just comes up blank.  This really needs to be fixed.


The printer looks fine, but I haven't gotten it out of the crate yet, so I don't have the serial number to create a support ticket.  This REALLY needs to be changed, so that issues like this can be fixed easier, and for non-printer related issues where the printer serial number doesn't really matter.


It looks like I'm missing a roll of filament, I'd do a support ticket save for the above, is there someone I can e-mail about it?


I was also never got a full packing list.  It has the three extra rolls I ordered on it, but doesn't have the inventory of the starter pack I ordered, and it would be nice to verify that what I got is what I ordered/was shipped.  Just listing "starter package" doesn't work when you have multiple items in the shipment.

1 Comment

No crate...

Damage done at factory.

3 full months now...still not fixed / printing.

Just the facts.

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User Manual

Quick Start Guide

Print Settings

Print settings in the Creatr Software can be directly updated in under 'print'.

The latest Simplify 3D profiles can be downloaded using the following links:

Bolt - Simplify3D settings

Bolt - Sync and Mirror Profile
Bolt - PLA, ABS Flex Profile
Bolt - Flex Profile V.1.1
Bolt - PolyPropylene Profile

Bolt Pro - Simplify3D settings

Bolt Pro - V1.1 - PLA, EPLA, Hybrid, PET-G Profile
Bolt Pro - V1.1 - Flex Profile
Bolt Pro - V1.1 - ABS Nylon Profile
Bolt Pro - V1.1 - PolyPropylene Profile
Bolt Pro - V1.1 - SS(0.5mm) Carbon, Wood Profile

To use the profiles, choose File, then Import FFF Profile and be sure to select the correct profile in your process. You can also watch this video.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Request more information on the Bolt (Pro) firmware and how to update this via the Ticket System

Bolt Firmware

Download the Bolt 2.8.2 firmware here

Bolt Pro Firmware

Download the Bolt Pro 2.8.2 firmware here

Bolt (Pro) Video Library